Hi, I’m Tawanda.
Designer + builder.

I lead design teams toward user-centred outcomes — and pioneer sustainable, reliable ways for designers to work with AI. Currently at iKhokha.

Johannesburg, ZA Lead Product Designer @ iKhokha Open to new work
iKhokha · MTN · Kandua · Civicus · Agile Routes · University of Pretoria · Wits
The journey — product design

From CS foundations to leading design.

01 / 08
2026 — Now

Lead Product Designer

iKhokha

Leading and coordinating design teams toward user-centred outcomes — and pioneering sustainable, reliable AI practice across the team.

Mar — May 2026

Interim Head of Design

iKhokha

Stepped up to steer the design function — strategy, rituals and team direction during the transition.

2022 — 2026

Product Designer

iKhokha

Researching, designing and testing dashboard features that empower merchants to grow — and keeping design consistent across teams.

2022

Senior UX Designer

HELM

Made the Business Self-Service Portal genuinely usable inside a cross-functional team — aligned to design principles, built to deliver value.

2020 — 2021

Service Designer

HELM

Service design across the business self-service journeys — mapping the end-to-end experience.

2020

UX Designer

Civicus

17 cross-country interviews → personas → a co-created member communications platform built around real needs.

2018 — 2020

UX Designer

Kandua

Solo-designed “Standard Services” — intuitive UIs and seamless flows for both customers and providers.

2015 — 2017

BSc Computer Science

University

Where the building started — computer-science foundations that still shape how I prototype today.

Selected work
About
Tawanda Mutambwe portrait

Day to day, I lead and coordinate design teams to deliver user-centred outcomes — and build the sustainable, reliable AI practices the team runs on.

Six years across fintech, telecoms and marketplaces. Still hands-on when it counts — I prototype in code when Figma starts lying.

Off the clock, I’m a tinkerer. I build small tools for my own problems — it keeps me close to the craft, and honest about what AI can actually do.

6 yrs design 2 yrs eng ~1 mentee / week
Toolkit — working with AI

The kit I reach for — and the practices I bring to a team learning to work with AI, sustainably.

Contact